How Much Longer Are You Going To Put Up With Your Computer Guy's Poor Service, Lack Of Response, And Arrogant Attitude Before You Fire Him?

7 Reasons to Trust Carolina Innovative Research
to Support Your Computer Network

FAST response to eliminate the “Down-Time Double Slap”
Our rapid response – 30 minutes or less after a call to our help desk – eliminates the monetary “Double-Slap” caused by the loss of revenue opportunities AND having to continue to PAY your employees during a computer failure.

One throat to Choke = faster resolution, less frustration
You’ve already had to explain the problem once, and you don’t even “speak the language.” No finger pointing, no “call your software vendor.” Just call CI. We’ll take it from here.

Proactive mindset means fewer slaps
instead of waiting for trouble, we INSIST on monitoring ALL your technology assets to reduce revenue-killing down time and failures. We CATCH and RESOLVE issues BEFORE trouble strikes, to eliminate the Down-time Double slap.

We answer our phone live, every call, every time
We hate calling someone only to talk to a machine, and know you do too. Every one of our main lines are answered live by a knowledgeable, friendly staff member every call, every time. This saves you time & frustration, and we get started on your problem faster.

We THRIVE in today’s complex business environment
Today’s business computer environment is more complex than ever. Making your devices, cloud apps, and “traditional” software function together seamlessly can seem dauntingly complex. We THRIVE in this environment, and make all the pieces fit seamlessly.

We TEACH and EXPLAIN instead of using geek-speak
Founded by a teacher, one of our core ideals is that we must be able to EXPLAIN our solutions and the actions we take in terms you understand. We take the time to EDUCATE you and your users to make you BETTER, MORE EFFICIENT consumers of technology.

You keep the keys to your “IT Kingdom”
Information about your systems - passwords, inventory, applications, how they fit together to make your business run – These are the KEYS to your “IT Kingdom.” We ALWAYS provide you with updated, detailed, written, and complete documentation of your systems to keep you in control.